Delivery and Shipping Information
Shipping Information
To ensure the most cost-effective delivery, shipping charges are calculated based on the weight and urgency of your order. During the checkout process, you will be prompted to select your preferred shipping method.
Orders under 2kg are typically dispatched via Recorded Air Mail. For orders over this weight, items may be split into multiple packages to facilitate efficient delivery.
If faster shipping is required, you may choose the Global Priority option during checkout. Regardless of the method selected, all shipping charges will be clearly displayed before you confirm your purchase.
To view a detailed estimate of shipping costs in advance, simply click “Estimate Shipping and Taxes” in the Shopping Cart window.
UK Delivery Options
Royal Mail Tracked
Estimated Delivery: 1–2 Working Days
This fully trackable service typically delivers within 1 to 2 working days from the date of dispatch. However, please note that delivery times are not guaranteed, and delays may occasionally occur.
Cost
Shipping costs for this service are based on the weight of the shipment and will vary depending on the items ordered.
Customers can view the exact shipping cost by adding their desired items to the shopping basket and either proceeding through checkout or using the “Estimate Shipping and Taxes” feature on the basket page.
Delivery to Europe
Royal Mail Tracked Europe
This service typically delivers within 5 to 7 working days from the date of dispatch. However, delivery times may vary depending on the destination country, and this service does not offer a guaranteed delivery timeframe—some shipments may take longer.
Royal Mail Tracked Europe is fully trackable. A tracking number will be provided once your order has been dispatched. Initially, tracking updates will be available on the Royal Mail website. After the parcel reaches the destination country, it will be transferred to the local postal service, and tracking will continue via their website using the same reference number.
Cost
Shipping costs for this service are based on the weight of the shipment and will vary depending on the items ordered.
As a general example, the cost to ship one pair of ladies’ Latin dance shoes to Germany is approximately £8.00 (or €9.60, based on the current exchange rate).
Customers can view the exact shipping cost by adding their desired items to the shopping basket and either proceeding through checkout or using the “Estimate Shipping and Taxes” feature on the basket page.
Delivery to USA
Royal Mail Tracked USA
This service typically delivers within 5 to 7 working days from the date of dispatch. This service does not offer a guaranteed delivery timeframe—some shipments may take longer.
Royal Mail Tracked USA is fully trackable. A tracking number will be provided once your order has been dispatched. Tracking information will first be available via the Royal Mail website. Once the package arrives in the United States, it will be transferred to the United States Postal Service (USPS) for final delivery. Tracking will then continue to be available on the USPS website using the same reference number.
Cost
Shipping costs for this service are based on the weight of the shipment and will vary depending on the items ordered.
As a general example, the cost to ship one pair of ladies’ Latin dance shoes to USA is approximately $19.30, based on the current exchange rate.
Customers can view the exact shipping cost by adding their desired items to the shopping basket and either proceeding through checkout or using the “Estimate Shipping and Taxes” feature on the basket page.
Delivery to Rest of the World
Royal Mail Tracked ROW
This service is fully trackable. A tracking number will be provided once your order has been dispatched. Initially, tracking updates will be available on the Royal Mail website. After the parcel reaches the destination country, it will be transferred to the local postal service, and tracking will continue via their website using the same reference number.
This service typically delivers within 7 to 9 working days from the date of dispatch. This service does not offer a guaranteed delivery timeframe—some shipments may take longer.
Cost
Shipping costs for this service are based on the weight of the shipment and will vary depending on the items ordered.
As a general example, the cost to ship one pair of ladies’ Latin dance shoes to Hong Kong is approximately $19.30, based on the current exchange rate.
Customers can view the exact shipping cost by adding their desired items to the shopping basket and either proceeding through checkout or using the “Estimate Shipping and Taxes” feature on the basket page.
Order Processing and Delivery Issues
Orders are typically dispatched within 3–4 business days.
If your order arrives damaged or appears to be lost in transit, please notify us within two working days of receipt. This allows us to initiate a timely claim with the delivery provider and resolve the issue promptly. When contacting us, please include your order number in all correspondence.
By placing an order, you agree that proof of delivery provided by our courier is sufficient evidence that the goods have been successfully delivered.
Please note that Dance-Shop.com is not responsible for delays or lost parcels resulting from incorrect or incomplete delivery addresses provided by the customer.